Shipping and Return Policy
Effective Date: 08/09/2024
Shipping and Return Policy
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We strive to ensure your satisfaction with every purchase. If you're not completely happy with your item, we accept returns under the following conditions:
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Return Period: You have 10 days from the date of receiving your item to initiate a return. After this period, we will no longer be able to process returns.
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Restocking Fee: All returns are subject to a $3 restocking fee to cover the costs of processing the return.
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Return Shipping: Customers are responsible for the return shipping costs. Please ensure that the item is securely packaged to avoid damage during transit.
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Eligibility for Return: Items must be in their original condition, unused, and in the original packaging (if applicable). Any items that show signs of use or damage will not be eligible for a refund.
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Processing Time: As our items are handmade, please allow 7 to 10 days for the production and shipping of your order.
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Refund Process: Once your return is received and inspected, we will process your refund, minus the restocking fee, within 7 business days.
We reserve the right to update this policy at any time.
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Contact Us
If you have any questions about our Shipping and Return Policy, please don’t hesitate to reach out to us:
S&A New Ecommerce LLC (SANEC CRAFTS)Angel Estrada & Samantha Estrada
1-760-713-2434
Hesperia, CA
Thank you for shopping with SANEC CRAFTS! We appreciate your support and are here to ensure you have a positive shopping experience.